The Power of Personas: Why Are Marketing Personas Important?

Markeing personas help make your audience real.
Most industry insiders agree that good marketing is all about figuring out not just what to say to your audience, but also when and how to say it. In order to craft that perfect message and communicate it effectively, you have to understand your audience.

So what exactly does that mean, and how do marketers accomplish it? One important way is through marketing personas. Sometimes called buyer personas, marketing personas create clear portraits of potential customers, literally putting a name – if not a face – to the often nebulous concept of your “target audience.”

Below, we’ll define marketing personas, explain why marketing personas are important, and provide tips for developing personas for your own company.

What Are Marketing Personas?

A marketing persona is a fictional “sketch” of a key segment of your target audience. This sketch helps you create a marketing strategy that is more relevant and valuable to the customers who matter most to your business. Once again, good marketing is all about figuring out what to say, and how and when to say it. By bringing faceless consumers to life with concrete identifiers, marketing personas address that very challenge.

A marketing persona should include specific details about the fictional customer, including at a minimum:

  • Demographics, such as age, gender, salary, education, and family
  • Occupation/career details
  • Personal goals and values

One final piece of the puzzle that many marketers may want to consider is the customer’s stage in the buyer’s journey. HubSpot has famously defined the buyer’s journey as the process through which all customers go when moving from discovery of your product/service to conversion. This process includes three stages: Awareness (the customer becomes aware of a particular need), Consideration (the customer researches solutions – i.e. products and services), and Decision (the customer purchases your product or service – i.e. converts).

Let’s say your company sells high-end hiking boots. A persona for one ideal customer might describe Jessica, a 30-year-old single Los Angeles resident. Jessica works as an executive assistant in the entertainment industry making $60,000 per year. She has recently started hiking for recreation and is interested in purchasing her first pair of hiking boots. She likes her job, which requires her to present herself well and keep up with trends, so she values both quality and style in her purchase.

Your message to Jessica should communicate these values in a way that targets beginners who are still in the consideration phase of their shopping. Save the discussions of complex boot comparisons and updated features, on the other hand, for Tim, a loyal customer, seasoned backpacker, and retiree looking to upgrade his go-to boots as he prepares to hike the Pacific Crest Trail.

Why Are Marketing Personas Important?

Marketing is about meeting audiences’ needs profitably. As you can see in the examples above, marketing personas help you meet customer needs by more fully defining who those customers are or could be. When you can put a name, age, and range of interests and experience to a customer, you can better illuminate their values and get a clearer picture of what that person needs from your product, service, or marketing strategy.

So personas help you define and understand your audience… but why is that so important? In short, if you don’t understand who your audience is, you can’t understand their needs. If you don’t understand their needs, you can’t meet them – let alone profitably.

By defining your ideal customers’ needs, marketing personas help marketers use time and energy more efficiently and, ultimately, create better products and services. Marketing personas are important in all of the following tasks:

  • Refining ad campaigns
  • Content creation (including email campaigns and blog posts)
  • Social media marketing (such as on Facebook, Instagram, and LinkedIn)
  • General marketing problem-solving
  • Efficient and well-aligned product development

Tips for Harnessing the Power of Personas in Your Marketing Strategy

Be as detailed as possible. The more details you include, the clearer the picture of your ideal customer will be. A clearer sketch helps you both define and solve more problems for this customer, and refine your message to communicate how you can do so.

Consider the customer’s stage in the buyer’s journey. As we mentioned above, you should tailor your message to the buyer’s stage in engaging with your product or service. Someone who is still researching solutions needs a different message than someone who has already converted, or even someone who is just well-versed in industry terms and concepts.

Use templates. While each buyer persona is a unique sketch, you should standardize your process for developing personas by using or creating persona templates. This helps ensure you always include the same level of detail across campaigns, products, and departments, ensuring a more profitable use of time and resources.

We Can Help You Help Your Audience

At Bloom Ads, we’ve made it our life’s work to help clients craft the right messages for the right audience. Have questions about buyer personas, why marketing personas are important, or just how to get started on a successful marketing campaign? Explore our advertising services today.

Tips for Measuring Your Advertising Results

Reaping the best ROI on your ads means monitoring their success (or failure).

Measuring advertising results from media campaigns can be challenging. Fortunately, there are a few ways to go about measuring advertising results to determine your return on investment. In this article, we will list a few tips that will help ease the challenges of running an effective marketing campaign. Let’s get started!

Analyzing Campaign Performance  

Some variables are harder to control than others. However, collecting sales data before, during, and after the campaign can go a long way with regard to determining return on investment.

Timing is everything! Target a specific date range to see if there was any lift during the time period in which an ad campaign was running.

For a basic formula, ROI = gain from investment – cost of investment divided by the cost of investment.

Tone of voice is also an important variable to consider. If you know you ran a variety of ads, examine the results of each to determine which ones resonated the most with a target audience. Did messaging and tone change from one ad to the other? Was music played? What did the imagery look like when you ran the ad? In TV or radio broadcasts, for example, tone of voice can vary greatly depending on the time of day and audience segment.

Measuring Digital Advertising  

Measuring digital advertising is more straightforward so long as you have access to reliable data. For example, if your brand has an online presence, you can measure the amount of website traffic during a campaign period to determine the effectiveness of an ad.

Taking it a step further, one can specify unique URL parameters to identify the traffic source of a campaign to tie results back to specific copy, CTAs, imagery, and layout.

The key to success with digital measurement is having access to reliable analytics, so it’s best to sync with other members on your marketing team who may have access to better data.

Business Outcomes and Customer Experience    

A recent study conducted by the CMO Council found that marketers are now shifting their focus away from ad metrics towards measuring business outcomes. Ad personalization, for example, has become a great variable when measuring advertising results using the following metrics:

  • Retention rate
  • Lifetime value
  • Acquisition rate
  • Upsell/Cross-sell engagement
  • Revenue Per Transaction

Examining broader metrics allows marketers to zoom out and better understand the buyer journey, which can be a more effective marketing approach to tailoring messaging to the right time and place.

Defining Objectives, and Measurement

Defining objectives and measurement is of the utmost importance. Is your end goal to drive sales? Brand awareness? Retention? Having a clear set of objectives mapped out will pave the way to more measurable and actionable ad campaigns. The goal of this process is to drill down to the truth. What about a user’s behavior are we examining? Are key performance indicators (KPIs) actually representative of campaign success?

If the answer is yes, then you are on the right track. From there, you can begin to audit, analyze and tweak ad campaigns accordingly. The bottom line: Without a north star, it’s hard to determine a path to your specific goals. You can use data all day long, but reaching new or potential customers requires a more holistic approach. Measuring advertising results begins with defining your objectives and KPIs beforehand.

It’s important to remember never to settle. Continually analyze which platforms, publishers, or partners are performing best to identify gaps as well as what needs to be done in order to improve return on investment. As long as you work towards improving the value proposition of the brand, the easier it will be to measure the impact of your work.

Bloom Ads is Here to Help

Is your team looking to outsource its media buying and planning? Bloom Ads has a team of professionals standing by to help your brand create, administer, and measure effective media campaigns that truly deliver! Give us a call today at (818) 703-0218.

Tips for a Creative Marketing & Advertising Strategy

A creative marketing plan and advertising strategy is the key to a successful campaign. Even while using tried-and-true methods like television, radio, and print advertising, thinking outside the box can help your brand stand out and make a memorable, longer-lasting impression on your audience. Then there are all the ways you can branch out of those traditional avenues, such as social media and digital marketing.

Of course, creativity in marketing is often easier said than done. So how can you make sure your marketing strategy puts you ahead of the curve while meshing well with your unique product/service and message? We’ve got you covered with these tips for creative marketing.

Join Trending Hashtags

Social media is beyond valuable as a digital advertising platform. Social media marketing helps you reach vast yet targeted audiences, meet consumers where they are (i.e. on their mobile devices), and distribute brand awareness and conversions across multiple channels. One of our favorite tips for creative marketing on social media is to label your content with trending hashtags.

Well-written hashtags help contextualize your content so that users can find it more easily. By using trending hashtags, you can involve your local business in something that is happening nationwide.  Just remember to look into the trend before you post about it to make sure that it’s appropriate.

Tell a Story

Storytelling is effective on almost every advertising platform. Whether you are creating a new TV advertisement, developing a print ad, or crafting digital content, telling a story has always been the most effective way to grab an audience’s attention and transmit information in a meaningful way.

In today’s fragmented media climate, storytelling in marketing is more important than ever. By crafting a unique, specific brand narrative, you can cut through the noise and reach the consumers who need you most. A well-delivered story helps you connect with audiences on a deeper level, allowing your brand to speak to their specific identities and values. We can’t stress how important this tip for creative marketing truly is.

Hold a Contest

Contests can help generate engagement with your audience. In a marketing climate increasingly dependent on multichannel engagement, you’ll want your consumers to have as many opportunities to interact with your brand as possible. Contests specifically tailored to your product or service can help establish a community around your brand, through which customers can then express their unique selves and values.

Have your social media followers share photos or videos with you in order to win something relevant to your business. If you’re an activewear brand, for example, you may want to ask for skate or surf videos. There are as many kinds of contests as there are businesses. Find the right one for your company, and don’t forget to include a snappy, succinct custom hashtag!

Make an Infographic

People have different learning styles, and presenting the same message in a variety of ways – visually, verbally, in written form – tends to help it sink in best. But in today’s mobile, social-media-dominated climate, the power of imagery is stronger than ever. Just look at the popularity of Instagram if you need hard evidence.

Images can usually grab your audience’s attention more quickly than text. A picture is worth a thousand words, after all. And since some reports show that the average person takes no longer than 50 milliseconds to form a first impression, the speed with which you can get your message across is crucial.

Take advantage of visual marketing with a sleek infographic about your product or service. Whether in a print advertisement or shared as part of your digital strategy, an infographic can not only catch your audience’s eye, but it can also help them retain the information you are sharing in a deeper, more lasting way.

 

Still having a hard time putting these tips for creative marketing to use? Our digital marketing experts are here to help you develop unique content and an effective plan that works for your business’s needs.

Learn more about our media planning and media buying services directly on our website. You can also give our digital marketing experts a call at 818-703-0218 to learn more about the services our digital advertising agency can offer your business.

Bloom Ads Global Media Group | 818.703.0218 | info@bloomads.com
20720 Ventura Blvd. Suite 140 Woodland Hills, CA 91364